Monday, September 11, 2017

I'm back in the news...

So, as the title says...  I'm back in the news.  The actual article is here in The Register.

The follow up video explaining how this came about (no surprises for the subscribers of my Vlog) is here.


As of writing this post, I can see that at least two people at Scotiabank have gone to my LinkedIn page, though I've no idea if they're people looking to solve the problem, looking to cover their own backsides, or just curious.


LinkedIn says this on the "Who's looked at your profile"...

I have sent an email to the Scotiabank Office of the President again... To recap the situation to them - as they're still non-responsive after 12 days.

So, where are we at now it's Monday morning?  In short: 

  • Scotiabank's Digital Factory website wasn't fixed over the weekend, and many more people are now aware of how shockingly bad the bank's I.T. through this demonstration.  
  • Scotiabank still has two of my mortgage payments lost in the system and the bone-heads at the collection department are still calling about the money the bank has lost.
  • Many more people now know about the type of bad crap I'm having to put up with.






Thursday, September 7, 2017

Just when you think Scotiabank could not get worse...

So, 9 days ago, Scotiabank lost my mortgage payment in Interac again.  The money is inside Scotiabank somewhere.

The Office of the President are apparently looking into this - and obviously as the left hand doesn't talk to the right hand, the Scotiabank collections department looking for that payment don't like being told to talk to the President's office who are also looking for that payment.

So, today I sent through another mortgage payment.  It is now stuck as well.  That means inside Scotiabank, between two Scotiabank accounts, there are two mortgage payments.

I swear - the ineptitude of Scotiabank knows no bounds.


Thursday, August 24, 2017

The Scotiabank Talk - Part 4

The final part (part 4) of The Scotiabank Talk is up on YouTube.

In this part I cover organized crime, customer service, and show how everything I've covered in this series leads us to an incredibly stupid juxtaposition at Scotiabank where use of HTTPS is concerned... 




Wednesday, August 23, 2017

The Scotiabank Talk - Part 3

Just a quick heads up....

The YouTube serialization of the Scotiabank Talk continues. Today part 3 went out.  


Monday, August 21, 2017

Scotiabank finally fixed the HTTP problem.

I noticed today that Scotiabank had quietly sneaked out v17.7.4 of their Android app.

Amongst the list of improvements was the omission that Scotiabank had finally dumped the Enstream framework with the insecure HTTP (not HTTPS) connection to BWANET.CA (Bell Canada), that I've complained about since December 2016.

Whilst I still think Scotiabank is still highly dodgy, technically, and a horrible bank to be with, this fix does make mobile banking safer for all of Canada.


The Scotiabank Talk - Part 1

Just a quickie, incase you missed it:

I'm starting to serialise a special version of what I previously talked about on YouTube.  This series is specific to the silliness seen coming out of Scotiabank.



Thursday, July 27, 2017

See you on the flip side...

TL;DR - I'm pausing this blog and now I'm found over here:
https://www.youtube.com/c/JasonCoulls



As regular readers of this blog will know, this blog has been around for a lot of years.  A lot of work has been put into it, and I'm happy with what it has achieved over time.  It has grown from a tiny seed where it would get 10 to 15 views a month, to where it is in summer 2017, with about 10,000 views a month. It has covered everything from humour to technology, to banks and parenthood.  However, some issues crept in along the way, and I had to take a long hard look at why I continue to do this, and what I'm now trying to achieve.

Originally, this was supposed to be one man's personal blog about the random things that interest him. Somehow, it predominantly became a blog about Canadian banks, and yet there is so much more that still interests me personally - but having documented all the crazy banking stuff here, there's not much time left for anything else.  

Additionally, this blog feels dry and "ranty" whilst anyone that knows me personally knows I'm actually a relatively fun person, but this never comes across in this blog.  

Times have changed, and so have I.  I started this blog as a younger carefree guy, and now I'm a dad with kids and such... I started this blog when blogs were a thing, and now YouTube is the defacto place where people vlog instead of blogging here.  

I have other goals and aspirations, and one of those goals is to spend more time doing video and less time doing typing.  I simply enjoy it more.  Additionally, there is the added benefit that with videos, I can more accurately portray who I am as a person - and make this fun again.  This is supposed to be fun for you as well as me - and as things stand with this being a predominantly bank-related blog, it's simply not fun any more.  

If you're arriving from one of the banks, or any government agency, the YouTube channel will have videos grouped into Playlists, so you can find just the banking videos that you're probably looking for. 

So, I'm now over here - feel free to pop over and subscribe:
https://www.youtube.com/c/JasonCoulls

I will keep this blog up, as I may come back to it in the future when I find a good reason to add stuff here, but for now, the regular future posts are over on the youtube channel where I can put more context into things and make this fun again.